• Free shipment over £75
  • Affordable
  • Guaranteed quality
  • Based on scientific insights

Shipping & returns

We try to deliver your order as soon as possible. Orders are shipped within 1 working day

 

At Elan, you may return any ordered product to Elan without giving a reason within 15 days free of charge.

 

Return is free of charge

In the unlikely event that you are not entirely satisfied with Elan's product or its delivery, you may return any unopened and undamaged packaging to us up to 15 days after receipt. We will bear the cost of returning a product. For a return notification, please contact Elan at: [email protected].

After the return notification, we will send you the necessary details for returning the product. It is important that you leave your own address details in the box or envelope so that we can trace who the returned parcel belongs to. We will refund the amount paid within five working days of receiving the returned parcel. You will always receive a confirmation of this by e-mail.

 

Legal warranty 

All products sold by Elan are covered by the legal guarantee. A legal guarantee means that a product must do what you, as a consumer, can reasonably expect of it. We ask you to handle the product with care during the reflection period. For health protection reasons, we cannot take back opened products. In the unlikely event of a defect, you will of course receive a replacement or be entitled to a refund.

Core values Elan

  • Quality
    High-quality food supplements
  • Scientific
    Dosage based on latest scientific findings
  • Good compatibility
    Product improvements are made on a continuous basis to achieve an optimal tolerance for our customers, in doing so we listen to the voice of the customer
  • Afforable
    More affordable than comparable food supplements and free shipping over £75
  • Service
    Customer satisfaction and excellent service are at the heart of Elan. Reliable delivery, payment in secure environment, and easy online ordering via: www.elan-products.co.uk